Job Title

Job Title: Sr. Business Analyst/Product Manager (SaaS)Company:RunLoyalLocation: Hybrid (Coimbatore or Salem or Madurai - Satellite Offices)Summary: RunLoyal, a rapidly growing vertical SaaS company based in Atlanta, GA, is seeking a dynamic and experienced Sr. Business Analyst/Product Manager to join our team. We are not just building software—we're on a mission to create the most trusted and impactful platform for caring for pets, empowering pet care businesses, and delighting pet owners. In this role, you will oversee the development and enhancement of our product offerings, ensuring they align with our strategic goals and deeply serve the needs of our customers—whether they’re pet care professionals or loving pet parents. The ideal candidate is not only technically proficient and business-savvy, but also passionate about pets and excited to help shape a platform that improves the daily lives of animals and the people who care for them. You’ll be a core part of our journey to revolutionize the pet care industry by building tools that are intuitive, impactful, and full of heart.Responsibilities: Collaborate with cross-functional teams including engineering, design, marketing, and sales to define product requirements and roadmap. Conduct market research and analysis to identify market trends, customer needs, and competitive landscape Define and prioritize features based on customer feedback, business objectives, and market opportunities usingMoSCOWframework or similar. Develop detailed product specifications, user stories, and acceptance criteria. Work closely with engineering teams to ensure timely and quality delivery of product features. Drive product launches, including coordinating with marketing, sales, and customer support teams. Act as a liaison between business stakeholders and technical teams, translating business requirements into technical solutions. Stay informed about industry best practices, emerging technologies, and competitive offerings. Provide training and support to internal teams and external customers as needed.Qualifications:Bachelor's degree in Business Administration, Computer Science, Engineering, or related field. Master's degree preferred. Provenexperience(5+ years)working as a Sr. Business Analyst/Product Manager or similar role in a software development environment. Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Experience with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello). Solid understanding of the software development lifecycle (SDLC) and product management processes. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Certification in Product Management (e.g., Pragmatic Institute, Certified Scrum Product Owner) is a plus.Additional Requirements:We are passionate about being part of building something great and revolutionizing the pet care industry with our unique and innovative product. Love for petsCultural Expectations:We prioritize the well-being of both our pet care providers and the pets they care for. This means being responsive and available when they need us, which includes holidays, weekends, and occasional late hours. We have an unyielding commitment to serving our customers, working diligently until they are delighted. We focus on attention to detail and quality in everything we do, ensuring excellence in our products and services. We are passionate about building something extraordinary and revolutionizing the pet care industry with our innovative solutions. A love for pets is at the heart of what we do.Our Values: Kindness: We assume positive intent, celebrate co-workers' successes, avoid toxic behaviors, and call out bad acting when we see it. Trust: We are authentic, humble, and empathetic. Empathy is the cornerstone of building trust. And in a world that is certain to be full of change, trust is a requirement Fearlessness: We are bold, honest, direct, and candid. We dare to challenge assumptions and push boundaries. And we are not afraid when someone challenges us. If we make mistakes, which we will, they are unique and good opportunities to learn. Discourse, Not Dissonance: We encourage constructive discourse and welcome challenges. We strive to create an environment where the best ideas rise to the top, and data drives decisions. Understanding, Not Consensus: As leaders, we stand firm in our informed convictions until overturned by data. We embrace healthy disagreement but commit to the outcome once a decision is made. Ownership: We empower each other to problem solve and take initiative to achieve our goals. We are purposeful and intentional in our thinking, knowing that we are individually accountable for our impact on the company's results. Curiosity: We are passionate about learning and constantly seek opportunities to grow and develop. We adapt and mature with the ever-changing landscape of our industry.Benefits: Competitive salary and benefits package. Opportunity to work with cutting-edge technology. Fast-paced and dynamic work environment. Chance to make a real impact on a growing company.RunLoyal is an equal-opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.To Apply: Please submit your resume and cover letter tojointhepack@