Job Title

Position Overview:We’re looking for a Content Intern who’s passionate about helping users succeed by making complex software easy to understand. This role is focused on creating product and software enablement materials — think how-to guides, onboarding walkthroughs, training scripts, and instructional videos — not marketing or brand content.You’ll work closely with our Product and Customer Enablement teams to turn technical features into clear, user-friendly educational resources. If you enjoy breaking down complicated concepts, thinking like a user, and designing step-by-step learning experiences, this internship is for you.This is an excellent opportunity for someone looking to build a career in technical writing, UX content, instructional design, or product education. You’ll be exposed to the inner workings of product teams and gain hands-on experience in user-focused communication.What You’ll DoCreate clear and concise product documentation such as how-to guides and onboarding materialsProduce simple instructional videos (screen recordings with voiceover or captions)Write training scripts and step-by-step walkthroughs for product featuresCollaborate with product managers, designers, and enablement specialistsThink from a user’s perspective to anticipate common questions and pain pointsTest product features hands-on to better understand and document them accuratelyWhat We’re Looking ForStrong written communication skills with a focus on clarity and simplicityCuriosity to learn new tools and systemsAbility to think like a user and explain technical concepts in layman's termsAttention to detail and commitment to delivering high-quality contentComfortable creating basic screen recordings or walkthrough videos (no editing expertise required)A proactive, collaborative attitude and willingness to ask questions and growBonus if you have:Experience in writing product help articles, FAQs, or training materialsInterest in technical communication, UX writing, or instructional designFamiliarity with tools like Loom, Notion, Confluence, or FigmaWhy Join UsThis internship offers a unique chance to develop content that directly improves the user experience — making software easier to understand and use.As part of our team, you’ll benefit from:Hands-on experience working with product and customer enablement teamsMentorship from experienced professionalsExposure to the product development process from a user education lensA collaborative, supportive, and learning-driven environmentFlexibility to work remotelyIf you’re detail-oriented, user-obsessed, and excited to grow your skills in content creation — we’d love to hear from you!