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About Albertsons Companies India:At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day. At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being. Why choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. We believe our associates are a key ingredient to our success, and our endeavor to build a Global Capability Center in Bangalore, India is part of our commitment to growth and excellence. We need fresh thinkers who are driven and passionate to join our team and help shape our future. Albertsons Companies is dedicated to creating opportunities that are more than just jobs by empowering you to "Bring Your Flavor" and inspiring you to deliver your best every day.Position SummaryAlbertsons is re-imagining the grocery and health experience through a digital transformation. As the Head of Shopper Experience Product – India, you will be responsible for driving the product strategy, development, and execution for key areas of our digital e-commerce and in-store platform. You will work closely with our US-based leadership, engineering, design, and data teams while leading a local customer experience product team in India. This role requires a balance of strategic vision, execution excellence, and cross-border collaboration to ensure seamless product development and deliver exceptional value to the end customer.You will be responsible for partnership with design, technology, data and other cross-functional teams for collecting and interpreting user research and data, conceiving innovative products, creating a robust product roadmap, and managing the product lifecycle. You will build and lead the product management organization including hiring and mentoring product managers.The Head of Shopper Experience Product will report directly to Senior Vice President on the global leadership team and will work closely with the GCC Site Leader to support the company's objectives and initiatives.Main responsibilities Product Strategy & LeadershipCreate a bold vision for our mobile, site, in-store digital shopping experience that aligns with Albertsons overall vision and goals and inspires delightful experiences.Deliver personalized experiences that drive conversion and customer engagement, while driving efficiency for teams.Define tenets and measurable metrics of success. Establish a culture of testing and learning.Oversee the full product lifecycle, from ideation and research to development, launch, and continuous iteration. Work with our Engineering and UX to establish agile processes, frameworks, and tools to improve velocity, quality, and ensure transparency.Recruit, mentor, and lead a high-performing product team in India.Foster a strong product culture that emphasizes customer-centricity, innovation, and agility.Work closely with US-based partners and stakeholders to define product vision, align priorities, balancing global objectives with local execution. Leading Shopper Experience Team in India and Cross-Border CollaborationAct as the primary Shopper Experience product leader in India and create a customer-obsessed culture and lead CX discussions.Ensure smooth communication across time zones, bridging gaps between India and US teams, and working closely with US-based product and business.Align product development efforts with US business priorities while leveraging India’s technical and operational strengths.We are looking for candidates who possess the following:15+ years of product management experience, with at least 5 years in a leadership role.Experience in e-commerce, grocery, retail tech, or consumer technology preferred.Experience building and launching complex platforms at scale, preferably in mobile apps, personalization, and/or other customer experience areas.Strong analytical mindset with a data-driven approach to decision-making.Excellent communication and stakeholder management skills, with an ability to influence across teams and time zones.Deep understanding of UX, customer behavior, and conversion optimization.Strong technical acumen and ability to work closely with engineering teams. Experience working in a globally distributed team, particularly with US-based partners preferred.