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Job Title


Senior Analyst -Human Resources Shared Services


Company : Mphasis


Location : New delhi, Delhi


Created : 2025-06-18


Job Type : Full Time


Job Description

Location: Remote/IndiaDepartment: HREmployment Type: Full-time, Regular This role will serve as a centralized resource for high-accuracy administrative tasks and HR process support.The ideal candidate will have a background in HR administration, excellent organizational and communication skills, and comfort working across time zones with the assistance of collaborative tools. What you’ll be doing: HR SupportMaintain and update employee data across HR systems (HRIS, payroll tools, and compliance trackers)Assist with onboarding/offboarding tasks such as account provisioning checklists, background check tracking, and document collectionCoordinate recurring HR trainings and monitor completion ratesPrepare and organize employee files for internal and external auditsAssist in generating and formatting standardized workforce dashboards and HR metrics (turnover, headcount, etc.)Help log and triage IT and system integration tickets related to onboarding, access provisioning, or other workflow bottlenecksSupport the creation and maintenance of HR documentation and internal HR knowledge bases Serve as a liaison for offshore administrative tasks between local HR/IT and other global departmentsAudit & ComplianceGather and validate employee records and HR documentation required for internal and external auditsSupport the HR and compliance teams by tracking evidence submissions, due dates, and audit trail maintenanceWork with internal systems to ensure accurate metadata tagging and file storage What we are looking for: 2+ years of experience in HR, administrative operations, or shared services rolesStrong familiarity with HRIS platforms (e.g., BambooHR, Workday, UKG), Excel/Google Sheets, and document control systemsAbility to take calls with U.S.-based colleagues in early morning or late afternoon hours to align with EST, CST, and PST-based project teams.Excellent written and verbal communication skills in EnglishExperience with collaboration tools (Slack, Coda, Box, Zoom, SharePoint, etc) a plusStrong attention to detail and a proactive approach to task managementComfort working some hours that are compatible with West Coast USA.