Job Title: Marketing Operations Manager (Delivery & Team Enablement)Company: TDS GroupLocation: Remote (UAE Time Zone)Position Type: Full-Time, Monday - Friday 9:00am-5:00pm UAE TimeSalary: $1,500 per month (to be reviewed after 6 months)About the RoleTDS Group is seeking a proactive and experienced Marketing Operations Manager to lead internal project delivery, team coordination, and systems optimization across our digital agency. This is a newly created, strategic role designed to support senior leadership by ensuring that internal operations are well-structured, deadlines are hit, and projects move forward efficiently — especially as we scale across multiple service lines.You’ll serve as the operational backbone of our marketing and sales delivery functions, ensuring that internal teams are aligned, accountable, and productive — from client onboarding to ongoing execution.Key Attributes We're Looking ForWe’re not just looking for someone to manage projects — we’re looking for someone who will elevate how our teams operate and collaborate. Key characteristics for success in this role include:Excellent communication skills: Ability to communicate clearly and concisely in English (both written and verbal) across remote teamsOrganisational strength: Strong attention to detail with the ability to break large scopes into micro-tasks, timelines, and prioritiesDigital marketing knowledge: A practical understanding of paid media, SEO, content, funnels, and CRM systemsProblem-solving mindset: Can proactively assist in troubleshooting delivery challenges and workflow inefficienciesStrategic thinking: Able to contribute ideas to improve client outcomes, team performance, and project impactPerformance-driven: Committed to helping teams stay aligned with key metrics and delivery KPIsKey ResponsibilitiesProject & Delivery ManagementOwn and manage the internal onboarding process for new clients (handover from sales/account management)Break down client scope into actionable internal tasks, timelines, and team deliverablesMaintain delivery systems (ClickUp, Asana, or equivalent) to monitor task status, ownership, and blockersFollow up on missed deadlines or incomplete deliverables across all departments (ads, SEO, creative, CRM)Team Productivity & CommunicationBuild clear internal communication rhythms (daily check-ins, update calls, Slack norms)Monitor responsiveness and productivity of remote staff; escalate issues earlyIdentify inefficiencies or low output and recommend performance fixesSupport the development of a proactive, high-accountability cultureMarketing Knowledge & Strategic SupportUnderstand core deliverables of marketing campaigns (e.g. ad briefs, tracking, lead gen flows, messaging)Participate in internal strategy reviews and client calls when needed to offer operational support and insightEnsure execution is tied to performance KPIs — not just task completionProcess Development & ImprovementCreate and refine SOPs, templates, and workflows to increase clarity and efficiencyHelp introduce new tools or processes that improve team output or reduce errorsCollaborate with leadership on dashboards and reports that track workload, delivery health, and bottlenecksWho We’re Looking For✔ 6+ years in marketing operations, delivery, or project management in a digital agency or performance environment✔ In-depth understanding of marketing delivery processes (ads, SEO, copy, CRM, creative)✔ Experience managing remote teams and enforcing deadlines without micromanaging✔ Systems-minded and highly organised, with strong attention to detail✔ Strong communicator with excellent English (written & verbal)✔ Confident using tools like ClickUp/Asana, Slack, Google Workspace, and CRM platforms✔ A self-starter who wants to build and improve systems — not just maintain themWhat This Role OffersA key leadership position in a growing marketing agencyAutonomy to shape and improve internal operations from the ground upFully remote work setup aligned to UAE business hoursCollaboration with senior leaders and diverse delivery teamsOpportunity to directly impact speed, quality, and efficiency across departmentsClear pathway to increased responsibility as we scale
Job Title
Marketing Operations Manager