Job Title

BMC Helix (Remedy Helix)BMC Helix (Remedy Helix)Location: Bangalore/KolkataExperience: 5 years to 9yearsInterview Mode: Online DriveInterview Date: 20th June 2025 (Friday)Interview Time: 4:00 PM to 6: 00 PMMandatory skills: Experience in Remedy HelixMust Have:**5-10 yrs Relevant Years BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Analytics/Smart Reporting, SSO). **Troubleshoots intermediate to advanced problems and recommends appropriate actions. **Responsible for leading and/or participating in team supporting BMC product (BMC Helix/SmartIT, BWF, DWP) in the company to deliver required outcomes and produce additional value to internal customers. **Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications. *"Implement, customize, and configure BMC products. **Integrate BMC products to each other and third-party applications. **Improve the quality and efficiency of the solutions delivered via BMC products **Accountable for achieving specific outcomes by delivering services as directed by the team lead **Ability to transfer knowledge of the BMC products to other team members **Experience with Analyzing Workflows and identifying non-standard customizations & integration. **Expertise in utilities such as 3-way reconciliation, Customization analyzer tool. *"Experience in migrating workflow objects (including CMDB customizations) from On-Premises to Helix 15 years of Full time Education