Job Title

We’re looking for a strategic thinker with a product mindset — someone who’s ready to roll up their sleeves and help design smart, scalable CRM solutions that actually work in the real world.As our Business Analyst, you’ll help define and shape Salesforce projects from the ground up. You’ll work closely with both business stakeholders and developers to bridge the gap between vision and execution — ensuring the solutions we build truly support growth, efficiency, and scale.What You'll DoStrategize and scope Salesforce-based projects across industriesWork with clients to understand business needs and translate them into clear, actionable requirementsDesign and document end-to-end CRM processes, user journeys, and data modelsBuild and manage the workload of developers by creating well-structured tickets, epics, and roadmaps in collaboration with Managing Director.Collaborate closely with developers to ensure implementation aligns with business goalsContribute to designing AI-powered CRM use casesBring a product mindset to the table — thinking not just about what to build, but why and how it scalesLearn fast, adapt quickly, and dive deep when needed (we’re a startup — we all get our hands dirty!)What We're Looking For3+ years of experience working with SalesforceAt least 2 Salesforce certificationsExposure to other CRMs (like HubSpot, Pipedrive, Zoho) is a plusStrong understanding of Agile methodology and sprint planningExperience managing tech teams or organizing technical work is a strong plusYou enjoy simplifying complex business challenges into elegant, actionable solutionsA proactive communicator who’s as comfortable with clients as with developersBonus if you’ve worked with AI tools or are excited to learn how AI is transforming CRM workflowsWhy Join Us?We’re a small but ambitious CRM/RevOps consulting startup, on a mission to deeply understand and solve real-world business problems with CRM systems — across industries, team structures, and product visions.We don’t just “manage CRM setups.” We go deep — into data, GTM workflows, and what makes sales, marketing, and ops actually work. You’ll collaborate directly with the founder, senior consultants, and hands-on clients who are building real, meaningful systems.