Job Title

About the Role:We are seeking a highly experienced SAP OTC (Order-to-Cash) Functional Lead to join a dynamic implementation team supporting a U.S.-based retail client. This role requires working India night hours (aligned with U.S. Pacific Standard Time), ensuring full collaboration with the California-based team. As the OTC Lead, you will play a key role in the successful delivery of SAP S/4HANA Retail solutions, collaborating with cross-functional teams and business stakeholders to drive end-to-end OTC process design, configuration, and support. Key Responsibilities: Lead functional design and implementation of the SAP Order-to-Cash (OTC) processes within S/4HANA Retail. Engage with business users, solution architects, and developers in the U.S. to gather requirements, define solutions, and ensure alignment. Conduct configuration, testing, training, and documentation for SAP SD/OTC modules. Collaborate with offshore and onsite teams to support integration with other SAP modules such as MM, FI, and EWM. Identify and resolve functional and integration issues during the project lifecycle. Participate in cutover planning, data validation, and post-go-live support. Work during California business hours (10:30 PM – 6:30 AM IST). Required Qualifications: 8–10 years of hands-on experience as an SAP SD/OTC Functional Consultant. Strong expertise in SAP S/4HANA Retail is a must. Proven track record in leading SAP OTC process implementations in large-scale environments. Excellent understanding of pricing, order management, invoicing, delivery, and billing processes. Experience with integration touchpoints across procurement, inventory, and finance modules. Strong communication skills and ability to interact directly with U.S.-based business and IT stakeholders. Self-driven and comfortable working in a night shift with limited supervision. Nice to Have: U.S. client-facing experience. Exposure to global retail or ecommerce environments. Familiarity with Agile/Scrum methodologies