Job Title: Community Leader Location: Gurgaon Type: Full-time Experience: 2–4 years Reports To: Content Head Why This Role Exists Behind every great parent is a strong support system. At Parentune, we’re building that system—day in, day out. The Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs. From resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return. What You’ll Own End-to-end parent experience in the community: How a parent feels, interacts, and stays with us Daily parent engagement: Lead conversations across app forums, WhatsApp groups, and live sessions Fast, accurate query resolution: Coordinate with Doctors, Experts, Content team, and internal stakeholders Community onboarding: Design high-conversion journeys for new parents, make them feel seen from day one Retention building: Spot drop-offs and create content and engagement loops to bring parents back Workshop + Event support: Curate, moderate, and follow up on parent workshops (online) Feedback loops: Capture daily insights and work with the product, content, and growth teams to improve Moderation + Safety: Ensure a respectful, safe space for diverse parenting voices Who You Are A community-first thinker—you know the difference between reach and retention Sharp at writing, even sharper at listening—you decode what parents don’t say Fast, dependable, and detail-obsessed—you follow through on every conversation thread You’ve run WhatsApp or app communities, and you know what makes users come back You’re at ease speaking with Parents, Doctors, and Experts—and can hold your ground You thrive on systems—tracking metrics, logging insights, and improving playbooks Bonus if You’ve Worked in a startup before Built communities for a parenting or health brand Worked on consumer onboarding Are a parent yourself—you’ll know exactly what we mean when we say “frazzled mom at 2 AM” Why This Role Matters Parentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents—for their child’s health, nutrition, wellbeing and development. This isn’t a passive role. It’s the difference between a parent feeling lost, and a parent feeling understood and supported. What You’ll Get High ownership, clear impact, and direct visibility with Leadership Opportunities to grow into team leadership and growth pathways A fast-moving, feedback-driven environment where you can initiate, learn, and scale Competitive salary and the chance to work on something that truly matters Before You Apply This is a full-time, in-office role based in Gurgaon. It is not a freelance, consulting, or remote opportunity. If you're the kind of person who stays up wondering how to build trust at scale, build a support ecosystem for Indian parents, and move fast—this is the role for you. Let’s create the future of parenting support, together.
Job Title
Community Leader