Job Title

Job Title: Head – Human ResourcesLocation: Ludhiana, PunjabIndustry: Healthcare / HospitalReporting to: Hospital Director / CEOExperience: Minimum 15 years in Human Resources, including at least 3–5 years in a leadership role, preferably in the healthcare or service industryQualification: MBA/PGDM in HR or equivalentJob Summary:We are looking for a strategic and experienced Head of Human Resources to lead and manage the HR function at our hospital in Ludhiana. The ideal candidate will have deep expertise in HR leadership, labor management, compliance, and building a high-performance work culture in a 24x7 healthcare environment.Key Responsibilities:1. Strategic HR LeadershipDesign and implement HR strategies aligned with hospital goals.Act as a strategic partner to the leadership team on organizational and people-related matters.2. Talent Acquisition & Workforce PlanningManage end-to-end recruitment for clinical, paramedical, and non-clinical roles.Oversee structured onboarding and timely deployment of resources across departments.3. Labor Management & Industrial RelationsManage all outsourced and in-house labor staff (housekeeping, ward boys, security, etc.).Maintain peaceful labor relations and handle disputes, grievances, and negotiations with maturity.Ensure vendor compliance and documentation with labor laws and contractual agreements.4. Performance ManagementLead the performance review cycle including goal setting, feedback, and appraisals.Coach department heads on performance improvement and employee development.5. Employee Engagement & RetentionDrive employee engagement activities to boost morale and reduce attrition.Handle grievances and disciplinary matters while maintaining employee satisfaction and fairness.6. Learning & DevelopmentIdentify training needs and implement skill-building initiatives for all staff levels.Collaborate with medical leadership for regular training and certifications.7. Compensation, Payroll & BenefitsAdminister salary structure, statutory deductions, PF/ESI compliance, and full & final settlements.Benchmark compensation and implement attractive yet cost-effective benefit programs.8. Compliance & Statutory AdherenceEnsure all labor and hospital HR policies comply with legal and regulatory norms.Maintain records for audits and statutory inspections (PF, ESI, Gratuity, Shops & Establishments, etc.).9. HR Operations & PoliciesOversee HRIS, attendance, employee records, and internal SOPs.Maintain and regularly update HR policies, manuals, and code of conduct.Key Skills & Attributes:Strong knowledge of labor laws and hospital staffing modelsExcellent interpersonal, conflict resolution, and communication skillsStrategic thinker with execution focusAbility to manage diverse teams in a round-the-clock environment