Job Title

Sales Support Specialist Job Purpose Onx Enterprise Solutions is looking for a Sales Support Specialist based in India to support and work closely with assigned Account Managers performing daily sales duties and ensuring positive relationships with our clients. This position reports directly to the Manager, Inside Sales and is part of the Inside Sales Team. Essential Functions Support Account Executive and Existing Territory Collaborate closely with the Account Executive to strengthen relationships within the assigned territory. Assist in developing and implementing strategies to achieve sales targets. Address client inquiries promptly and professionally, providing comprehensive information about our products and services. Ensure client satisfaction through effective communication and problem-solving. Quote and Order Processing Prepare accurate quotes and process orders efficiently. Collaborate with the sales team to tailor solutions that meet client needs. Understanding of IT Solutions and Partner Programs Stay abreast of current IT solutions and vendor partner programs. Provide expert guidance to clients on product offerings and compatibility. Building Client Relationships Cultivate strong relationships with clients, understanding their business needs and challenges. Act as a trusted advisor, offering solutions that align with client objectives. Cross-Functional Collaboration Work collaboratively with various departments, including marketing, logistics, and technical support. Ensure seamless communication and coordination to enhance overall customer experience. Team Player Actively contribute to the success of the sales team through collaboration and knowledge sharing. Foster a positive and supportive team environment. Attention to Detail and Multitasking Demonstrate meticulous attention to detail in quote preparation and order processing. Effectively manage and support multiple opportunities concurrently. Specific skill requirements: · Two years of College or Technical School resulting in an Associate's Degree or equivalent Good verbal and written communication skills Strong interpersonal skills and positive attitude Competencies in the following are essential: Must have Customer and Vendor relations experience. Must live close to CBTS office in Shennai with reliable internet Customer focused Self-motivated / initiative Competitive, problem solver with a get it done type attitude Eagerness to learn and technical aptitude a must Ability to work both independently or as part of a team Ability to work well under pressure in order to meet tight deadlines Education Two years of College or Technical School resulting in an Associate's Degree or equivalent · Experience 5 to 10 years experience