Job Title

Job Responsibilities: - They are responsible for the following duties and responsibilities:  Responding promptly to customer inquiries through various channels such as phone, email, and social media  Understanding customer needs and providing appropriate solutions and attention  Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures  Ensuring customer satisfaction & providing professional customer support Requirements:  Graduate or Under-graduate  Strong communication and presentation skills  Fluent in English  Rotational shifts, rotational off  Knowledge on MS word, excel