We are looking for International Voice Support for Contact Center for a leading Consulting and Software Services client based out of Pune, Mumbai and Bengaluru.Requirements:Contact Centre Operations, Customer support, Inbound and Outbound calls and webchat (emails/text) to US based candidates to screen them for client's hiring requirement. Recording outcome of the call on tool.Excellent Communication skills Versant 58 & aboveAdditional Written Assessment to be cleared for chat supportBe ready to work in US hours (Shifts varying from 5 PM IST to 7 AM IST)Exposure to US contact centre preferableWork from Office is mandatory & Weekend working (as required)Rotational work week can be Mon-Fri or Tue-Sat or Wed-SunFlexible to switch activities and roles internally within process and within the deal/projectTwo-way Cab is providedExperience:6 months to 5 yearsLocation:Pune, Bengaluru & Mumbai (no-relocation)Budget:INR 28k to 60k per monthInterview Slots:Dates 24-Jun | 25-Jun | 26-Jun | 27-JunIf interested, please send your profiles tosangeetha@carmel@LION & ELEPHANTS CONSULTANCY PVT LTDSINGAPORE | INDIA
Job Title
Contact Center Agent