Role Name : Customer Success ManagerWork Type : RemoteExperience : 2 to 3 YrsThe Role: As a Customer Success Manager, you’ll be the main point of contact for customers—building strong relationships, driving engagement, and ensuring a seamless experience.What You’ll Do:Onboard and support new and existing customersTroubleshoot issues and coordinate with internal teamsImprove customer satisfaction and retentionOptimize internal processes to enhance serviceProvide technical support and educational resourcesEncourage full use of our platform’s capabilitiesWhat We’re Looking For:Bachelor’s degree or higher3+ years in customer success or similar rolesExcellent communication and people skillsDetail-oriented, reliable, and proactiveExcited about our mission and working with purpose
Job Title
Customer Success Manager