Job Title

Location: Remote (US Timings) | Experience: 0–2 years | Type: Full-Time | Team:(OMS)  About Omshakthi Monitoring Service (OMS)  At OMS, we specialize in providing advanced video surveillance solutions, leveraging AI technology for enhanced monitoring and real-time analytics. Our dedicated team utilizes state-of-the-art tools to help clients streamline operations and make data-driven decisions. We are committed to delivering tailored monitoring and audit solutions that enhance operational efficiency, accuracy, and reliability across various industries.  Your Role: What You'll Do  As a Video Analyst Associate on our OMS team, you will be at the forefront of ensuring the health and performance of mission-critical systems. Your responsibilities will include:  • Monitoring: Oversee application, server, and network health using tools. • Incident Management: Identify, investigate, and escalate incidents based on predefined SOPs and thresholds.  • Troubleshooting: Address basic technical issues related to infrastructure and applications.  • Collaboration: Work closely with technical teams to ensure prompt incident resolution.  • Documentation: Maintain logs, reports, and documentation for incidents and activities.  • Shift Work: Participate in shift-based 24x7 monitoring schedules, including night shifts and weekends if applicable.  • Continuous Improvement: Contribute to the ongoing enhancement of monitoring strategies and SOPs.       What You Bring  1. Technical Knowledge: Basic understanding of system administration, networking, or DevOps concepts.  2. Operating Systems: Familiarity with Linux/Windows environments and command-line tools. Proficiency in MS Office and Google tools.  3. Problem-Solving: Strong analytical skills and the ability to remain calm under pressure.  4. Communication: Effective communication skills for reporting and coordination.  5. Experience: Exposure to monitoring tools is a plus, but not mandatory.  6. Education: Degree/Diploma in Computer Science, IT, Electronics, or a related field.  7. You will be expected to have a laptop with intel i5 or equivalent with 8GB RAM along with good internet connection   Bonus Points For (OPTIONAL)  • Scripting: Knowledge of scripting languages like Python or C++.  • Certifications: ITIL Foundation knowledge or certification.  • Camera & Surveillance know-how.       Why Join OMS  • Innovative Environment: Work in a high-availability, real-time systems environment.  • Professional Growth: Be part of a dynamic and growing operations team.  • Learning Opportunities: Gain experience with industry-standard tools and technologies.  Impactful Work: Contribute to real-world monitoring and incident response processes.