About the Role We are seeking a dynamic and results-drivenDeputy General Manager (DGM) – Process Excellenceto lead operational transformation initiatives for our global clients inAsset Management, Capital Markets, or Finance & Accounting (F&A)verticals.This leadership role requires aBlack Belt (BB) certified professionalwith a proven track record of driving continuous improvement, operational excellence, and delivering significant business impact through process re-engineering and optimization initiatives.Key ResponsibilitiesLead and manage large-scaleProcess Excellence (PEX)projects across multiple client accounts and operational units Define and executeOperational Excellence (OPEX)strategy aligned with business objectives and client expectations Identify opportunities forprocess optimization, cost reduction, and quality improvementin operational workflows DriveLean Six Sigma (Black Belt)and continuous improvement methodologies to enhance operational efficiency Partner with operations, business, and client leadership teams to deliver value-driven transformation outcomes Build capability and coach cross-functional teams onPEX methodologies and tools Track, report, and present project outcomes, financial benefits, and process improvements to leadership and stakeholdersEssential Skills & Experience13+ years of relevant experienceinProcess Excellence, Operational Excellence, or Business Transformationroles Must be acertified Six Sigma Black Belt (BB)professional Strong exposure toITES operationsinAsset Management, Capital Markets, or Finance & Accounting (F&A)domains Proven expertise inprocess re-engineering, process automation, digital transformation , and continuous improvement projects Exceptional stakeholder management, leadership, and communication skills Proficient in operational analytics, root cause analysis, and process mapping techniquesEducational QualificationsBachelor’s / Master’s degree inBusiness, Finance, Operations Management, or a related discipline Six SigmaBlack Belt Certificationis mandatory
Job Title
DGM- Process Excellence