About us: Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI products, 200+ proprietary, self-evolving AI models without having to write a single line of code. The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including SoftBank Vision Fund 2, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures. Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few. Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts. Get ready to embark on an AI venture at Why Pixis? We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve. These values guide us in everything we do, and is reflected in our employees and the products we build together. Our commitment to fostering an exceptional workplace has been recognized with the prestigious People Workplace Awards 2024 by the HR Association of India, a testament to our dedication to creating an outstanding environment for our employees. Join Pixis and be a part of a team where innovation knows no bounds, every idea counts, and together, we shape the future of technology. We are looking for a strategic and detail-oriented Group Account Manager to lead initiatives that uncover deep insights about our customers. In this role, you will gather and analyze customer feedback, behavior, and preferences to help the business make informed decisions across product, marketing, and customer experience. Key Responsibilities: Consumer Insights and Business Direction: Design and manage quantitative customer research projects Assess and identify key consumer insights, translating them into actionable business strategies that improve marketing efficiency and foster brand growth. Utilize cross-category learnings to provide strategic direction and tailored solutions to clients across various industries. Foster a collaborative and innovative work environment, ensuring the team delivers exceptional service and insights to clients. Client Management: Manage and nurture client relationships across diverse categories, including FMCG, Retail, Fintech, EdTech, Automobile, BFSI, E-commerce, Media, and Consumer Durables. Serve as a trusted advisor to clients, leveraging insights to drive business decisions and achieve measurable outcomes. Present findings to leadership in a clear and impactful manner using storytelling, dashboards, and presentations. Required Qualifications: Bachelor’s or Master’s degree in Marketing, Business, Psychology, or related field. 6+ years of experience in customer research, market research, or insights roles. Strong knowledge of research methodologies and tools (e.g., Qualtrics, SurveyMonkey, SPSS, Tableau). Excellent analytical and storytelling skills; ability to translate data into business insights. Experience working cross-functionally and influencing stakeholders. Experience managing clients across multiple industries, with a track record of delivering results.
Job Title
Research Manager