Job Title

We're hiring an Administrative Assistant with at least 2 years of relevant experience to support our clients in Australia and China. This is a full-time, remote position requiring availability during the Australian shift (5:00 AM – 2:00 PM IST) . What We’re Looking For: Strong communication skills—both verbal and written Immediate joiner preferred General Administration Responsibilities General administrative duties as delegated by the Manager. Answering the main telephone line into the Company in a professional manner and transferring calls as appropriate. On an ad-hoc basis providing reception cover which includes meetings, greeting, and signing in all visitors to the ProPharma Group office in a friendly, courteous and professional manner. Supporting the filing clerks including opening the daily mail received into the company, franking and posting the mail, filing, archiving and checking stationery stocks. Effectively perform in at least three of the following task areas: MI Correspondence Client Reports. AE/PQC/PE Receipting Article Delivery Service Data Documents Booking training Personal Training Records Travel & Accommodation Test Marking Quality Assurance Maintaining a good level of quality in all aspects of the job. Complying with the procedures documented in the Company Standard Operating Procedures (SOPs) and Working Instructions (WIs). General Having a solid working knowledge of, and to comply with, the Standard Operating Procedures of ProPharma Group. Working in a professional manner at all times, with clients, customers, team members, and management. Complying with the Company’s Health and Safety Policies. Ensuring the Confidentiality Statement within the Contract of Employment is always adhered to in respect of the data and property of ProPharma Group, its clients and employees of the business. Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs. Other duties as assigned Educational Requirements: Graduate with two years of relevant work experience Qualifications: Able to work within a team in a professional manner. Sound written and oral communication skills. Good accuracy and attention to detail skills. Solid level of productivity on all tasks. Sound organizational and prioritizing skills showing an effective workload management system. Able to understand and follow processes. Pleasant and professional telephone manner. Computer literacy (MS Office)