Job Title

Job Description:-P&L ownership for the business unit.-Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform.-Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization.-Optimize cost of customer acquisition (COCA) to ensure efficient investment and sustainable growth.-Design and implement robust customer engagement processes to drive platform usage and maximize client value.-Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions.-Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs.-Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships.-Devise competitive product and pricing strategies to increase customer acquisition and market penetration.-Ensure seamless customer onboarding by coordinating cross functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions.-Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team.-Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellenceKey Skills:-Experience of handling a P&L-Hands on experience of meeting CXO’s/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports-Strong listening, questioning and networking skillsExperience and Education:-MBA graduate from top tier college-10+ years of experience in Sales & Marketing of which at least last 3 years should be in enterprise sales in a leadership position