Job Title

About HealthTick At HealthTick, we’re on a mission to eliminate lifestyle diseases through simple, evidence-based, and sustainable daily habits. Founded at IIT Ropar and backed by deep research, our wellness model empowers individuals to take charge of their health through small, consistent actions. We’re now looking for a highly fluent, empathetic, and proactive Pre-Sales Executive to help more people discover our transformative health programs. What You’ll Do As a Pre-Sales Executive at HealthTick, you’ll be the first voice of trust and guidance for our potential customers. You won’t just be selling — you’ll be connecting. Your role bridges empathy and action, helping individuals feel understood and inspired to take the next step toward a healthier life.Key Responsibilities Initial Contact & Rapport Building Reach out to potential leads via calls/messages and build a meaningful first interaction. Fluency in English and the ability to build trust quickly are essential. Understand Client Needs Identify the prospect’s health goals, pain points, and readiness for change. Be a good listener, not just a good speaker. Product Communication & Cold Calling Confidently communicate HealthTick’s value proposition. Whether it's a warm lead or a cold call, your tone must remain clear, professional, and empathetic. Consultation Coordination If the customer requires expert input, seamlessly connect them with our health coaches and ensure the handover feels personal and smooth. Post-Consultation Follow-Up Reconnect with the prospect after the consultation to gather feedback, answer lingering questions, and work toward lead closure. Lead Closure & Customer Nurturing Finalize the onboarding for those ready to begin their journey with HealthTick. For others, maintain follow-ups at respectful intervals.Who You Are A fluent communicator in both languages English & Hindi (third language proficiency is a plus). Expert in consultative selling (and not pitching the product directly) Strong at cold calling, but even stronger at empathy and active listening. Able to build rapport quickly and maintain client relationships with care and maturity. Confident in explaining solutions clearly and driving conversion, without sounding salesy. Comfortable working in a dynamic, wellness-focused startup environment. Prior experience in inside sales, teleconsultation coordination, customer success, or health-related services is preferred but not mandatory.What You’ll Need A bachelor’s degree in any field (background in health/wellness/nutrition is a plus). 1–3 years of experience in a pre-sales, client communication, or customer-facing role. A mindset that balances target orientation with genuine customer care. Why Join HealthTick? A mission-first organization with real impact in people’s lives. Work alongside a passionate, empathetic, and agile team. Opportunity to grow in a fast-scaling health tech company. Transparent communication, flexible working options, and constant learning.Work Location- Work from Home Work Days - Monday to Saturday