Job Title

Job Title: Wellness Therapist Location: Svelte n Shine Wellness Center – Mumbai ️ Employment Type: Full-time Department: Operations – Skin, Hair, Slimming & Pain Management Services Experience Required: 1–3 years preferred (Freshers with certifications may apply) About Svelte n Shine At Svelte n Shine , we redefine beauty and wellness by blending advanced aesthetics with holistic care. From skin rejuvenation and hair revitalization to slimming therapies and pain management, we help our clients look good and feel even better. Join us in our mission to transform lives—one treatment at a time. Key Responsibilities Therapy & Client Care Duties Perform treatments for skin (facials, peels, etc.) , hair (PRP, scalp treatments, etc.) , slimming (cavitation, EMS, RF, etc.) , and pain management therapies (cupping, lymphatic drainage, etc.) Conduct client assessments and tailor therapy plans accordingly Explain treatment procedures, benefits, and aftercare clearly to clients Maintain professional and friendly behavior to ensure high customer satisfaction Maintain accurate treatment records and progress documentation Front Desk & Reception Duties Welcome clients with warmth and professionalism; manage check-ins and check-outs Handle client bookings (in-person, phone, or WhatsApp), rescheduling, and appointment confirmations Maintain and update client data in CRM or appointment software Answer queries about treatments, packages, and offers courteously Manage payment processing, receipts, and basic billing operations Coordinate with therapists/doctors for appointment alignment Maintain the reception area’s cleanliness and display of promotional materials Sales & Client Engagement Recommend service packages and retail/homecare products Achieve individual and center-level targets related to service delivery and upselling Assist in conducting client follow-ups and feedback collection Compliance & Hygiene Ensure hygiene, sterilization, and cleanliness of tools, machines, and treatment rooms Adhere to all internal SOPs and wellness center protocols Required Qualifications Educational Background: Diploma/Degree in Cosmetology, Aesthetics, Physiotherapy, Ayurveda, or Wellness Therapies Reception, admin, or salon front desk experience is an added advantage Skills & Attributes: Knowledge of therapy machines and wellness protocols Excellent interpersonal and communication skills (English, Hindi, and local language preferred) Basic knowledge of MS Excel / Booking software (preferred) Presentable, organized, and client-oriented with a warm demeanor Able to multitask between therapy delivery and front desk responsibilities Perks & Benefits Competitive salary with incentives and performance bonuses On-the-job training & career growth opportunities Staff discounts on services and wellness products Healthy, positive work environment focused on learning and wellness How to Apply: Email your CV to ( ) with the Subject: Therapist Application - (Your Name) Visit us: