Job Title

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. What’s in it for you? o Immense exposure and learning o Excellent career growth o Company of highly passionate leaders and mentors o Ability to build things from scratch Know more about MGS: - Position: BUSINESS ANALYST – Common Service Customer master Shift :- General shift work from office No of vacancy- 2 Key Responsibilities: Planning & Promotion as BA o Business requirement validation with use cases in the prototyping phase o Establish and introduce new work procedures and/ or workarounds o Planning and promotion of user tasks from BA’s perspective o Conduct study to analyse system effectiveness and cycle time o Provide training to local and overseas users o Provide support in User Acceptance Testing (including Test Case Creation and Issue Management) o Liaise with End Users, Vendors and Head Office in migration and other project tasks o Assist in the preparation of System and Operation manuals o Conduct Client Impact Analysis and Support Customer Notification · Management & Reporting o Support the Team as a Subject Expert in the management of IT Projects o Facilitate in system function and workflow design o Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them o Provide insights and feedback to project planning with Area PM o Other regular reporting such as regional progress, challenges and success to BA leads Role-Specific Duties: o Oversee project execution and coordinate between teams. o Develop detailed analyses and maintain organized documentation. o Planning and promotion of user tasks from BA’s perspective o Support daily PJ task assigned, including documentation and reporting. o Assist in translating requirements into actionable solutions. Required Skills/Experiences/Personalities: Excellent business communication skills with technical proficiency and exposure in Banking. Working experiences as bank staff in Middle and Back-Office. Exposure of the full customer onboard operation process , including customer data registration and updates, quality assurance of the customer data, KYC compliance, etc. in large MNC Banks (MUST HAVE) Expertise in maintaining all kinds of static data related to customer master , bank master, regulatory identifiers etc for large mnc bank ( must have) Possess strong Hands-on experience in Business Analysis activities like creating both BRD and FRD (Including Operation Workflow creation (Swim lane diagram). Experience in data mapping, analysis data cleansing, providing migration support and Reconciliation from accounting system or core banking system to transaction processing/ management system in large mnc banks(must have). Experience of working with people from different geographies (actual international experience is not mandatory but working/ interacting with people from different geographies is needed Package system implementation experience in the core banking domain(oracle suites any other core banking packages like financle,Tcs bans, Cgi, Finastra etc) Experience in collecting business requirements and standardization of workflow across different entities Experience in project implementation from user side (big project is preferred) Qualification: - Master’s Degree preferably majoring in Science or IT. Experience: Total Experience - (5 – 15 Years) BA- 3- 7yrs Domain exp - 3- 10years' experience in core banking operations including handling the full customer on board operation process, including customer data registration and updates, quality assurance of the customer data, KYC compliance, data mapping from Common System to Processing System, data cleansing, providing migration support and Reconciliation Interested can share updated cv in Subject line- applied for BA- common service customer master - linkedin Current residence in Mumbai:- Total exp:- Relavent exp:- Current fixed ctc:- Expected percentage hike:- Notice period- Address: Mizuho Global Services India Pvt. Ltd, 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710.