Role : NICE inContact EngineerLocation: GurugramMode: Work from Office 24*7Education and Essential Experience:1 + years Must have exp in NICE inContact or CXone solutions, including voice, chat, email, and SMS channels.Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using APIGood to have Contact Center domain expCertifications in contact center management or NICE CXone platforms are advantageousIGT Solutions provides equal employment opportunities to all individuals based on job related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.
Job Title
Nice InContact engineer