Job Title

Walk-in drive for HR Admin/HRO/Payroll/Onboarding Please walk-in for interview on 12-July-25 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume Registration link for the job 214079 214077 Interview details: Interview Date: 12-July-25 Interview Time: 10 AM till 1 PM Interview Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar , Bengaluru, Karnataka 560078 Landmark: Near Sindhoora Convention Centre NOTE: There will be a domain assessment conducted, please carry simple calculators for the same. NOTE: Talent Management and Recruitment candidates will not be considered. Only HR Operations experience will be considered. Mandatory Pointers: Experience: 1+ Years Qualifications: Graduate NP- Immediate joiners or 30 days Shifts - Uk Shifts/Night Shifts (Rotational) Job Description - Senior Process Executive/ Process Specialist We require a skilled SAP SuccessFactors Data Management professional (Senior Process Executive/Specialist) to join our HR Operations team. This role is dedicated to the precise and timely processing of all employee data transactions within the SAP SuccessFactors employee central system, maintaining data integrity and meeting SLA targets. Key Responsibilities: 1. Employee Data Maintenance: a. Accurate and timely entry and maintenance of employee master data. b. Processing new hire information, including personal details, job roles, and organizational assignments. c. Updating employee records with changes such as promotions, transfers, and salary adjustments. d. Managing employee terminations and retirements. 2. Transaction Processing: a. Handling various HR transactions within SuccessFactors Employee Central modules. b. Managing organizational structure changes within the system. c. Processing Global assignments. 3. Data Integrity and Quality: a. Ensuring data accuracy and consistency across the SuccessFactors platform. b. Conducting regular data audits and identifying discrepancies. c. Implementing data validation rules and procedures. 4. Reporting and Analysis: a. Generating standard and ad-hoc reports from SuccessFactors. b. Providing data analysis to support HR decision-making. c. Maintaining and updating reporting related changes. 5. System Support and Troubleshooting: a. Resolving data-related issues and providing user support. b. Troubleshooting system errors and escalating complex issues. c. Maintaining up-to-date knowledge of SuccessFactors functionality. 6. Process Improvement: a. Identifying and recommending process improvements to enhance data management efficiency. b. Documenting data management procedures and workflows. c. Contributing to system configuration and testing. 7. Service Level Agreement (SLA) Adherence: a. Meeting and exceeding established SLAs for data processing and issue resolution. b. Monitoring and reporting on SLA performance. 8. Ticketing System Management: a. Managing and resolving HR-related incidents and service requests using ServiceNow ticketing system. Skill/Experience Requirements: Graduate in any stream with 1 to 6 years of HR experience, specifically in HR administration, with mandatory experience processing hire-to-retire transactions within SAP SuccessFactors Employee Central Module. Experience managing and resolving HR-related incidents using Service Now ticketing system. Strong English communication skills, customer focus, and a sense of urgency. Results and deadline-driven, with the ability to prioritize tasks. Job Description - Benefits Admin - Senior Process Executive Must Have • Graduate in any stream with minimum 1-3 yrs. Benefit admin experience. • Good written and verbal communication skills. • Experience in HR Operations. • Ability to work independently and as part of a team. • Results and deadline driven. • Computer proficiency (MS Office Word, Excel and Outlook) Good to have. • Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.). • Basic understanding of employee benefit programs and principle. Key Responsibilities: The Benefit Administrator is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include: • Process employee benefit enrolments, changes, and terminations. • Process employee benefit claims, including medical, dental, vision, and disability claims. • Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history. • Provide support to clients employees and managers on benefit-related questions and issues. • Administer the state health benefits and flexible benefits Annual/Open enrolment. • Administered the US FMLA program in compliance with federal and state requirements. • Escalate non-transactional, production, issues promptly and according to established protocols. • Respond to employees queries as needed. • Maintain service level agreements and KPIs. • Identify continuous improvement opportunities. Job Description - Benefits Admin - Process Specialist Must Have • Graduate in any stream with minimum 3-5 yrs. Benefit admin experience. • Strong written and verbal communication skills. • Experience in HR Operations. • Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.). • Ability to work independently and as part of a team. • Computer proficiency (MS Office Word, Excel, and Outlook Good to have). • Experience specific to Benefit administration for Global (US, EMEA, APAC) clients will be added advantage. Key Responsibilities: The Benefit professional is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include: • Process employee benefit enrolments, changes, and terminations. • Process employee benefit claims, including medical, dental, vision, and disability claims. • Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history. • Provide support to clients employees and managers on benefit-related questions and Issues. • Administer the state health benefits and flexible benefits Annual/Open enrolment. • Administered the US FMLA program in compliance with federal and state requirements. • Process & perform quality check on Benefits transactions which may include: • Provide assistance on resolving level 2 & 3 level questions benefit plan issues. • Escalate non-transactional, production, issues promptly and according to established protocols. • Participate and contribute towards process transformation & automations. • Respond to escalated issues from HR professionals, and HR managers. • Supports TL in training, daily reviews, and escalations resolutions. • Maintain service level agreements and KPIs. • Identify continuous improvement opportunities. Regard's Infosys BPM team