Location: Noida Head Office, Sector 62 Job Overview: We are looking for a results-driven "Associate Manager – Sales Operations" to lead the development and execution of scalable sales processes, enhance team performance through data analytics, and improve lead management strategies. This role requires a strong operational mindset, analytical rigor, and the ability to collaborate cross-functionally to deliver a seamless and efficient sales experience. Key Responsibilities: Monitor and drive lead dialing, connectivity, and timely follow-ups. Implement lead prioritization strategies for improved conversion. Track defaulters and establish data-driven follow-up processes. Manage lead distribution to ensure balanced workload across teams. Analyze performance data to generate insights and dashboards. Collaborate with Tech, Product, and Marketing teams for process improvements. Ensure a seamless and efficient customer experience across sales funnels. Desired Candidate Profile: 5+ years of experience in Sales Operations, preferably in EdTech or B2C setups. Hands-on experience with CRM platforms (Salesforce, LeadSquared, etc.). Strong in Excel and SQL for reporting and data analytics. Experience in managing teams and working cross-functionally. Strong analytical, problem-solving, and communication skills.
Job Title
Associate Manager - Sales Operations