Job Title

Job Summary: We are seeking a highly experienced and results-driven SOC Manager to lead our centralized Security Operations Center (SOC) for multiple enterprise clients. The ideal candidate will have deep experience managing cross-functional cybersecurity teams, driving security project delivery, and maintaining operational excellence in a multi-customer SIEM (Qradar)environment. The role demands strong leadership, risk management, client engagement, . Experience : 8+ Years (with hands-on and leadership roles in SOC Operations, SIEM, , and client project management) Key Responsibilities: Manage end-to-end delivery of SOC services across multiple enterprise customers in a centralized/multi-tenant SIEM environment. Lead cross-functional teams in offense management, use case tuning, vulnerability remediation, and threat response. Develop and maintain operational playbooks, SOPs, and incident response workflows. Supervise and mentor SOC analysts and project leads, fostering team growth and technical upskilling. Ensure all customer SLAs are met with timely and accurate delivery of daily, weekly, and monthly reports. Conduct root cause analysis and gap assessments to continuously improve detection capabilities and response times. Lead onboarding of new customers including asset discovery, log source onboarding, and KPI setup. Collaborate with threat intelligence teams to align detection strategies with evolving threat landscapes. Improve SOC metrics such as offense triage time, false positive rates, and ticket quality. Ensure log integrity, retention, and regulatory compliance across all monitored environments. Required Skills and Qualifications: Proven experience managing SOC operations, including project and people management. Strong understanding of SIEM platforms (QRadar ), offense triaging, and threat lifecycle management. Experience delivering cybersecurity services to BFSI, healthcare, or manufacturing clients. Excellent analytical, presentation, and documentation skills. Familiarity with KPI management, MIS reporting, and client communication.