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POSITION: Senior Recruitment Manager (Domestic BPO) Level: L-6 Location: Navi Mumbai, India Department: HR Reports To: AVP Recruitment Job Type: Full Time / Permanent Education Qualification: A master’s degree in human resources, Business Administration, or a related field. Additional HR certifications are a plus. Work Experience: 5-10 yrs. Job Summary: We are seeking a dynamic and experienced Recruitment Manager to join our team in the Domestic BPO industry. The ideal candidate will have extensive experience in end-to-end recruitment processes, team management, and strategic talent acquisition, specifically within the BPO sector. As a Recruitment Manager, you will play a pivotal role in identifying, attracting, and retaining top talent, ensuring we meet our staffing requirements while fostering a positive candidate experience. Key Responsibilities: Strategic Talent Acquisition: Develop and implement effective recruitment strategies for various roles across the Domestic BPO industry. Focus on volume hiring and specialized positions. Team Leadership: Manage and mentor a team of recruitment professionals, providing guidance and training to improve the team's performance and efficiency. End-to-End Recruitment: Oversee the entire recruitment cycle from job posting, candidate sourcing, screening, interview coordination, offer negotiation, and onboarding. Collaboration with Stakeholders: Partner with senior management and department heads to understand staffing needs, create job descriptions, and ensure alignment with business objectives. Candidate Sourcing & Screening: Use multiple sourcing channels (job portals, social media, referrals, etc.) to attract a diverse candidate pool. Screen resumes, conduct interviews, and evaluate candidate qualifications. Data-Driven Decisions: Track and analyze recruitment metrics, including time-to-fill, cost-per-hire, and quality of hire, to continuously improve recruitment processes. Compliance & Reporting: Ensure compliance with labor laws, company policies, and recruitment standards. Provide regular updates and reports to senior leadership on recruitment activities. Employer Branding: Enhance the company's employer brand through outreach programs, social media presence, and positive candidate experiences to attract top talent. Market Research: Stay updated on industry trends, competitor recruitment strategies, and salary benchmarks to ensure competitive hiring practices. Skills and Qualifications: Experience: Minimum 5 to 10 years of experience in recruitment, with at least 3-5 years in a managerial or leadership role within the BPO sector. Industry Knowledge: In-depth understanding of the Domestic BPO industry, hiring trends, and role requirements. Strong Communication Skills: Exceptional verbal and written communication skills with the ability to interact with stakeholders at all levels. Leadership Ability: Proven ability to lead and motivate a team to achieve recruitment goals and maintain high-performance standards. Problem Solving: Strong analytical and problem-solving skills with the ability to adapt to changing recruitment needs. Technology Proficiency: Experience with applicant tracking systems (ATS), HRMS software, and Microsoft Office Suite. Benefits: Opportunity to work with a leading player in the Domestic BPO industry. Competitive salary and benefits as per market standards. Dynamic work environment with opportunities for career growth and professional development. Be a key player in shaping the future workforce and talent strategy for the organization. Working Hours Monday to Saturday (2 Saturdays off) Interested? Email cover letter resume and resume listing one reference