Job Title

We kindly request you to share your updated resume and confirm your interest in the role at your earliest convenience. Work Model: Fully Onsite (Sector 59, Noida) Timings – EST Shift (6:30 PM IST – 3:30 AM IST (Night Shift) Cab facility & one-time meal facility will be provided Roles and Responsibilities: Manage a portfolio of existing client accounts, maintaining strong, long-term relationships. Understand client business needs and identify opportunities for upselling and cross-selling. Serve as the main point of contact for client inquiries, concerns, and ongoing communication. Collaborate with internal teams (e.g., product, customer support, marketing) to ensure client success. Develop account plans and conduct regular review meetings with clients. Monitor account health metrics and proactively address churn risks. Meet or exceed growth and retention targets for assigned accounts. Maintain up-to-date records in CRM systems and generate regular account status reports. Required Skills & Experience: Proven experience in account management, customer success, or inside sales. Strong interpersonal and communication skills with a customer-first mindset. Ability to build rapport and trust with diverse stakeholders. Knowledge of the sales process and ability to identify upselling opportunities. Experience with CRM tools such as Salesforce, HubSpot, or similar. Preferred Qualifications: Bachelor's degree in business, Marketing, or related field preferred. Looking forward to hearing from you! About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Simran Email: Internal Id: 25-02679