Workday Certified Benefits Consultant Location: Remote Summary As a Workday Certified Benefits Consultant , you will be working directly with our customers and internal teams to quickly resolve more complex issues and requests. About Us Active Cyber is a leading technology company specializing in secure authentication and seamless API integrations. Our mission is to empower businesses with high-quality solutions that enhance their digital experiences. With a commitment to innovation and excellence, we create a dynamic work environment where our employees thrive. Required Must have active Workday Benefits certification 2-4 years of Workday Benefits experience, including an understanding of benefit concepts such as plan designs, COBRA, Evidence of Insurability, and age reduction rules Functional experience with configuration and support of Open Enrollment (highly complex), ACA Configuration, Benefit Plans Configurations, Rate Changes, Data Loads Skilled in time management and multitasking, effectively handling multiple cases and customers simultaneously Intermediate/advanced level Excel skills Responsibilities Coordinate, troubleshoot, and manage Workday system issues to resolution Analyze business requirements, offer solutions, and guide best practices based on business, functional, and technical knowledge Manage time and caseload using a case management system Provide peer review to other consultants for production moves Stay abreast of Workday system releases and enhancements, and communicate those to customers with recommendations for the best application for their environment Must be able to cope in a fast-paced, demanding environment and manage sensitive, confidential issues Able to communicate complex concepts around specific aspects of scope and deliverables Be able to identify and resolve problems in a timely manner; appropriately gather and analyze information and apply creative talents to problem-solving Must have clear written and oral communication skills Qualifications Education/Certification Requirements Bachelor's degree
Job Title
Workday Certified Benefits Consultant