****Only applicants who complete this form will be considered: About Us We’re a digital marketing agency with a strong track record helping premium brands grow through performance-driven strategies. While we’re well-established in the lead generation space, we’re now expanding our eCommerce division to support a growing portfolio of Shopify-based DTC clients. As part of this growth, we’re looking to bolster our delivery team with a hands-on, full-stack eCommerce marketer who can help us deliver exceptional results across email marketing, CRO, Shopify support, and reporting — with paid ads as a secondary focus supported by our in-house media buying team. Role Summary You’ll be responsible for end-to-end execution across several eCommerce accounts — managing Klaviyo email marketing, Shopify site improvements, CRO, reporting, and assisting with paid ads in collaboration with our existing ads team. Most importantly, you'll be accountable for driving measurable sales growth and delivering strong ROI/ROAS for our clients through strategic execution and ongoing optimisation. We’re looking for someone confident owning campaign delivery day-to-day, with strong technical skills, commercial acumen, and a proactive mindset. Demonstrated experience leading high-performing eCommerce strategies is essential , and prior agency experience is highly valued due to the need to work across multiple client accounts. Responsibilities Performance Strategy Develop and lead eCommerce strategies focused on sales growth, ROI, and ROAS Identify and prioritise high-impact activities across email, CRO, and merchandising Collaborate with the team to set campaign goals and funnel strategies Align tactics with each client's commercial objectives and growth plans Email Marketing (Klaviyo) Set up and manage automated flows (welcome, post-purchase, winback, etc.) Build and send promotional campaigns, manage lists and segmentation Maintain and improve deliverability, engagement, and revenue attribution Shopify Support & CRO Implement store updates, merchandising logic, upsell flows, navigation tweaks Identify and execute conversion improvements using UX best practices Collaborate with design/dev where needed to improve site performance Reporting & Insights Own campaign performance tracking with a focus on sales growth and ROI/ROAS Create and maintain clear performance reports and dashboards Deliver insights and proactive recommendations that directly tie to commercial outcomes Provide regular feedback to internal stakeholders and adjust strategy as needed Paid Advertising Support Assist with Meta and Google Ads execution where needed Coordinate creative briefs, performance feedback, and asset requests Implement updates based on strategist direction (audience tweaks, budget shifts) What We’re Looking For 3+ years experience in eCommerce marketing (brand or agency side) Demonstrated experience leading and executing high-performing eCommerce strategies Prior agency experience preferred — ability to manage multiple accounts is highly valued Deep expertise in Klaviyo and Shopify , with hands-on execution experience Strong understanding of eCommerce strategy and performance metrics (ROAS, AOV, LTV, conversion rate) Working knowledge of Meta Ads, Google Ads and ideally TikTok Ads (media buying team will support) Excellent written English and communication skills Highly organised, proactive, and confident managing multiple accounts Comfortable working full-time with some AEST overlap Bonus Skills (Nice to Have) Familiarity with GA4, Microsoft Clarity Basic design skills (Canva or Figma) Affiliate, UGC, or influencer strategy experience Role Details Full-time, remote role (40 hrs/week) Long-term opportunity with room to grow as our eComm division expands ****Only applicants who complete this form will be considered:
Job Title
Ecommerce Manager