About Us: Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Know our story: Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of over 1800+. Join Mobileum Team At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities! Position: Technical Writer Location: Bangalore Technical writer position @ Mobileum! Mobileum is looking for an experienced Technical Writer to join our documentation team. The ideal candidate must have 2-5 years of experience in technical writing and a strong understanding of emerging technologies, including Artificial Intelligence, to support the development of clear and user-focused content. Education : Engineering (preferably in telecom), MCA, Computer Science background, or similar. Technical skills: Proficient in XML and HTML with experience in structured writing (DITA). Language skills : Excellent command of U.S. English (understanding, speaking, and writing), as well as a strong grasp of technical writing concepts. Writing skills : Exceptional research, analysis, and writing skills. Ability to write clearly and concisely using correct grammar, spelling, and punctuation. Software skills : Capable of installing software and applications with minimal assistance. Documentation experience : Proven experience in developing a comprehensive documentation suite, including user guides, installation guides, API guides, troubleshooting guides, FAQs, and knowledge bases. Artificial Intelligence exposure : Strong familiarity with Artificial Intelligence concepts and their application in modern documentation processes. Technical interpretation : Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as reference materials. Learning ability : Demonstrated ability to learn new products and technologies quickly and to grasp technical material effectively. Tools proficiency : Familiar with standard tools, including Microsoft Office, Madcap Flare, Adobe, Visio, SnagIT, and various documentation delivery mechanisms (online help, web help, PDFs, HTML, and so on). Software development exposure: Knowledge of software development tools, including source control tools like GitHub and SVN, and processes such as DDLC and Agile, is a plus. Why Join Us? Be part of a domain-specialized, AI-enabled engineering team delivering cutting-edge telecom solutions. Lead innovation in how software is designed, written, and tested using GenAI. Opportunity to solve complex telecom problems at scale and mentor the next generation of developers. Flexible and empowering culture that rewards curiosity, learning, and excellence. Competitive salary, benefits, and clear career progression in telecom and AI-led software engineering. Know our story: Follow us on: Linkedin: Twitter: @MobileumInc Youtube: We are Mobileum
Job Title
Technical Writer