Key Responsibilities: IT Support and Troubleshooting: Manage and resolve issues related to desktops, laptops, printers, and networks. OS installation, troubleshooting of Outlook, Office 365 (Word, Excel, PowerPoint, Teams, OneDrive), and other software applications. Installation and troubleshooting of server OS and Linux (optional). Antivirus installation, system cleaning, and data backup. Monitor and update server, firewall, and security logs, and generate reports. Backup management for servers and local users. Vendor and Asset Management: Coordinate with vendors for deliveries and installations. Manage IT equipment assets. Maintain internal and external SLAs. Assist in IT audits and ensure IT compliance. Create and maintain Infosec documentation. Qualifications: Graduate in IT or any field with certifications (Microsoft, Cisco, ITIL). Minimum of 5 years of relevant experience. Strong communication skills.
Job Title
Information Technology Executive