Job Title

Major Responsibilities* Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals. Mentorship and Guidance – Mentor junior business analysts and contribute to best practices and standards for business analysis. Requirement Gathering & Documentation – Elicit, analyze, and document detailed business and functional requirements from stakeholders. Stakeholder Management – Collaborate with business users, technical teams, and leadership to ensure shared understanding and expectations. Solution Design Support – Work closely with architects and developers to design solutions that meet business needs. Process Improvement – Identify opportunities to optimize and streamline business processes through technology solutions. Project Coordination – Support project planning and execution, including effort estimation, resource planning, and timelines. Change Management Support – Assist in assessing change impacts and support communication and trainings. User Training & Demos: Planningand delivery of product demos and training sessions for stakeholders Quality Assurance Oversight – Ensure test plans align with requirements and participate in system and user acceptance testing (UAT). Reporting & Documentation – Produce clear reports, dashboards, and documentation for stakeholders. Key Competencies* Good technical knowledge of IT systems, databases, and integration concepts. Proven leadership abilities to guide teams and influence project outcomes. Excellent communication skills for both technical and non-technical stakeholders. Skilled in managing stakeholder expectations and building strong relationships. Proficient in gathering, analysing, and documenting clear business requirements. Effective problem-solving abilities with a focus on root cause analysis. Proficient in wireframing tools such as Figma, Balsamiq, and similar design platforms. Well-versed in Software Development Life Cycle (SDLC) methodologies and practices.