Job Title

About Us: At CultureMonkey, we’re reimagining employee engagement for the modern workplace. As a fast-growing HR Tech SaaS startup, we’re passionate about building tools that empower organizations to foster meaningful workplace cultures. About the Role: Are you a proactive, customer-focused individual eager to gain hands-on experience in customer success and relationship management? If so, we’d love to hear from you. As a Customer Success Intern, you will support our Customer Success team by helping analyze employee engagement data, designing surveys, and providing research-driven insights focusing on the retention strategies. This is an exciting opportunity to work in a fast-paced environment, gain real-world experience, and develop key skills in customer relationship management, communication, and problem-solving. You’ll also gain hands-on experience in people analytics, survey methodologies, and customer engagement strategies. Responsibilities: Assist in onboarding new customers, ensuring a smooth transition and setup Conduct research on workplace trends, behavioral science, and best practices Support data analysis to uncover trends and provide actionable insights Collaborate with Customer Success teams to prepare reports and recommendations for clients Assist in designing, reviewing, and analyzing employee engagement surveys Help with benchmarking analysis by comparing customer data with industry trends Work on customer presentations, reports, and knowledge materials Assist in creating training content and best practices guides for customers Provide administrative support for ongoing research and customer projects Qualifications: A student or recent graduate in Business, Marketing, Communications, or a related field Curiosity & Proactiveness – Eager to learn, research, and contribute to real-world challenges Strong communication and interpersonal skills to present insights effectively Analytical Mindset – Ability to interpret data and extract meaningful insights Tech-Savvy – Basic proficiency in Excel, Google Sheets, Presentation or any analytics tools is a plus. Comfortable working with CRM tools (or willing to learn) A problem-solver with a customer-first mindset A self-starter with the ability to work independently and in a team What You’ll Gain: Hands-on experience in Customer Success and Client Engagement Exposure to a dynamic and fast-growing industry Opportunity to work with cross-functional teams A chance to convert to a full-time role based on performance Be an important part of an employee-first org that walks the talk around building culture. Check out Life @ CultureMonkey here -