Job Title: Business Manager – Mumbai Location: Mumbai, India Company: VETLAB – All Vet Diagnostic Solutions Pvt. Ltd. Department: Business Operations / Veterinary Diagnostics Job Summary: The Business Manager – Mumbai will be responsible for developing and managing veterinary diagnostics business in the Mumbai region. The role involves establishing relationships with veterinary clinics, hospitals, pet NGOs, and other institutions to promote VETLAB’s diagnostic services. The manager will also coordinate operations, oversee the field sample collection team, and ensure high service standards and revenue growth. Key Responsibilities: Business Development & Client Management Promote VETLAB’s range of diagnostic services to veterinary clinics, hospitals, NGOs, and other stakeholders in the Mumbai region. Identify and onboard new clients; ensure strong relationship management with existing clients. Educate veterinarians and staff on available tests, sample logistics, turnaround time, and online reporting systems. Organise CMEs, camps, and promotional drives in collaboration with local clinics and NGOs. Explore partnerships with academic institutions, municipal authorities, and animal welfare organizations. Operations & Team Coordination Supervise and manage a team of sample collection field executives (field boys), ensuring timely and safe transport of samples to the lab. Plan and coordinate daily route schedules and coverage to optimize sample pickups. Monitor quality and compliance of sample handling and ensure minimal errors. Act as a key liaison between clinics and central laboratory for any operational or logistical issues. Revenue & Performance Monitoring Achieve monthly business targets for test volumes and revenues. Monitor performance metrics, client satisfaction, and operational efficiency. Provide regular business reports, competitor updates, and client feedback to the central office. Marketing & Promotions Support branding initiatives and campaigns in Mumbai city. Distribute promotional materials, digital content, and offers to the target audience. Build a local network of influencers and advocates within the veterinary community. Qualifications & Experience: Graduate/Postgraduate in Veterinary Science, Life Sciences, or Business Management. Minimum1–2 years of experience in veterinary pharma, diagnostics, or healthcare marketing. Prior experience in Mumbai veterinary ecosystem is preferred. Strong communication, interpersonal, and problem-solving skills. Experience in team handling and field coordination is a plus. Proficiency in MS Office, CRM tools, and mobile communication. Other Details: Salary: As per industry standards + incentives Travel: Local travel across Mumbai city Timing: Full-time (Monday to Saturday)
Job Title
Business Manager - Mumbai