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Job Title: Operations Executive - Sales Coordinator Location: Mumbai (Onsite) Experience: 3–5 years Department: Operations Reporting To: CEO Role Summary: We are looking for a hands-on, detail-driven Operations Executive to support the CEO and ensure execution across teams. This role is ideal for someone who has worked in a Microsoft CSP or partner setup and understands transactional operations, CRM, licensing flow, Excel-based reporting, and day-to-day coordination with sales and presales teams. Key Responsibilities: CRM & Sales Operations Maintain CRM (preferably Microsoft Dynamics) – ensure all leads, opportunities, renewals, and deal stages are updated accurately Run weekly hygiene checks on data, and follow up with teams for corrections and updates Support licensing order workflow – quotes, renewals, add-ons, invoicing coordination Coordination & Execution Support Track CEO’s key tasks and follow-ups with respective owners Support day-to-day coordination between sales, presales, and operations Act as the single point of contact for CEO for follow-through on operational items Reporting & Review Rhythm Prepare weekly sales reports, licensing summaries, and renewal trackers Consolidate data from CRM and Excel for sales reviews and business reporting Highlight key misses, delayed actions, or critical bottlenecks proactively Internal Process Discipline Help build structured workflows for renewals, quote processing, and reporting Keep sales operations rhythm aligned with targets and timelines Assist in planning sales meetings, MOM tracking, and ensuring closure on key points Required Skills: Strong knowledge of Excel – data cleaning, pivot, VLOOKUP, reporting Experience using a CRM system (Dynamics preferred) Familiarity with Microsoft licensing models (M365, Azure, etc.) is a big plus Strong follow-up discipline and ownership of execution Clear and polite communicator – especially with senior leaders Mature personality – can ask tough questions without being confrontational Preferred Background: Worked in a Microsoft CSP, LSP, or ISV environment Handled operations or inside sales in a tech/software company Exposure to license lifecycle and quote-to-order processes Interested candidate can apply on or call on +91 8980447790