Be the face of Drikveda! Manage patient appointments, handle queries, and ensure a smooth, welcoming experience for all visitors. Position: Full-time Timings: 9:30 AM – 7:30 PM Reports to: Clinic Manager / Chief Ophthalmologist Responsibilities Greet patients and manage check-in/check-out procedures Schedule appointments, coordinate with the optometrist and doctor Maintain patient queue, manage daily OPD flow efficiently Handle billing: consultation fees, investigations, procedure payments Verify and record patient demographics, ID, and insurance details Assist with basic counseling: Cataract packages, premium lenses, LASIK offers Answer patient queries in person and via phone/WhatsApp Maintain appointment logs, call reminders, and follow-ups Assist with data entry in EMR/clinic software May occasionally be required to report on Sundays for eye camps. Compensation or compensatory leave will be provided accordingly. Qualifications Bachelor’s degree in any stream (BBA, BCom, BSc preferred) 1+ year experience in a healthcare/eye clinic front desk role Fluency in Kannada, Hindi, and English Basic computer skills (Excel, billing software, EMR familiarity) Pleasant, patient-first attitude with strong interpersonal skills
Job Title
Front Desk Executive