Job Title

Process & Administrative Support: operations, tooling and logistics support Data Protection: ensure compliance with policies, and confidentiality & integrity of data. Program/Project Status Reporting: metrics & narrative status reporting, SLA/KPI reporting, variances & trend analysis. Includes generation of reports following predefined script as well as preparation of custom reports as per project needs. Governance & Control: implement governance standards including tracking, monitoring, reporting status of project/program deliverables. Quality & Compliance: Lead IT quality team and drive implementation of quality strategy, including policies, processes, templates, and checklists. Communication & Team Support: create/publish project updates . Meeting Facilitation: document key notes and action items, distribute, proactively drive for action item results and resolution. Issue & Risk Management: document issues/risks, assign preventive/corrective actions, and monitor/track to closure. Deliverables Management: Maintain deliverables repository and documentation. Workplan Management : work plan creation/maintenance/QA, configuration & management of time tracking tools. Time Tracking: maintain time tracking tools, reconciliation of hours, create exception reports and follow through required actions. Budget Tracking & Analysis : Support Annual IT budget preparation by co-ordinating with various stakeholders on annual plans. Regular tracking and analysis of spends. Audit Governance and Support : Act as a SPOC for ITGC and other IT audits. Track action items and follow ups for timely closures Overall Project Management & Coordination: support project teams/steams with publication, review and sign-off of major deliverables. Ensure consistent project plans are followed in line with schedule, cost, resource, and quality guidelines. Continuous improvements and innovation: drive initiatives to optimize PMO work, eradicate wastes and automate redundant processes. Adoption & implementation of best practices and standard PMO processes. Team Events : lead monthly townhalls, initiate and lead team bonding events to improve camaraderie among the team members. Co-ordinate for rewards and recognition program. Qualification: B.E/ B.Tech + MBA Experience: 8-12 yrs Years of relevant experience in IT Project Management Office. IT Project Management lifecycle understanding Partner/Vendor Management experience Project Management Certification – PMP or similar- will be a plus