Job Title

Role**: Salesforce Program Manager Required Technical Skill Set: Salesforce Program Manager Desired Experience Range: 08 - 14 yrs Notice Period: Immediate to 90Days only Location of Requirement: Hyderabad/Bangalore/Pune/Chennai or Pan India We are currently planning to do a Virtual Interview Job Description: Responsibilities • Direct the evolution of the program through continuous risk and optimization assessments. • Oversee teams executing work on behalf of the program to ensure successful completion of deliverables. • Manage the program’s Services budget, and analyze the overall profitability of the account. • Ensure statements of work properly align TCS’s products and services with the client’s business and technology needs. The Program Manager will accomplish these responsibilities by becoming deeply embedded in the client’s business and processes, so as to become a subject matter expert on the client’s needs. Program management requires frequent communications with and on behalf of the client – sometimes at an executive level – to scope new pieces of work, direct projects, manage client expectations, escalate risks, and report on performance. Report to DU Manager for reviews Qualification Brings 8+ years project management experience with packaged software or custom development implementations Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.) Experience with serving as project manager or scrum leader. Certified Admin with either Sales Cloud or Service Cloud Consultant certifications. Experience in professional services/consulting organization Experience in Agile approaches to project management Proven ability to manage budgets for projects greater than $200K Ability to travel to client sites Highly proficient with Microsoft Office programs (Word, Excel, Project, PowerPoint, Visio) Estimation/sizing, SOW/Change Order contracting experience Unsurpassed presentation and communication skills Experience working with global development teams B.S. degree in Computer Science, Software Engineering, MIS or equivalent, or equivalent years of professional experience in a relevant field