Job Title

Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Education : Graduate or Postgraduate in Finance, Accounting, or related field Location: Pune Experience : 12-14 years of experience Role: Senior Manager Job Summary : We are looking for a dynamic and experienced Senior Manager – Accounts Receivable to lead and manage our global AR operations. This role demands a strong process-oriented approach, advanced system proficiency, and exceptional interpersonal skills for working with senior stakeholders and customers. Role & responsibilities: Oversee end-to-end Accounts Receivable operations including billing, collections, customer reconciliations, and dispute resolution. Drive timely and effective collections through structured follow-ups with customers and internal stakeholders. Engage with senior leadership across functions such as Sales, Legal, and Delivery to resolve outstanding issues impacting collections. Monitor AR aging, analyze overdue accounts, and proactively manage risk through escalation and resolution frameworks. Ensure timely and accurate application of customer receipts, credit notes, and adjustments. Prepare and maintain Expected Credit Loss (ECL) provision workings in line with applicable financial reporting standards. Work closely with internal and external auditors during audits, ensuring accurate documentation and compliance with audit requirements. Publish weekly/monthly dashboards, DSO analysis, and other AR metrics using Excel and Power BI for internal reporting and governance. Continuously improve AR processes through automation, policy enhancements, and leveraging SAP capabilities. Ensure adherence to internal controls and company policies in all receivable-related activities. Preferred candidate profile: Proficiency in SAP (FI module) is mandatory. Strong understanding of credit risk assessment and provisioning norms (e.g., ECL under Ind AS/IFRS). Strong command of Microsoft Excel and experience with Power BI for reporting and analytics. Excellent interpersonal and communication skills; ability to interact effectively with senior management and external customers. Strong analytical mindset, attention to detail, and a proactive attitude. Prior experience in IT/ITES or global service organizations is preferred.