Job Title

JOB DESCRIPTION: Graduate Trainee - Sales & Marketing Job Title: Graduate Trainee - Sales & Marketing Reporting to: Branch Manager Location: Vadodara Minimum Qualification: Any Graduation Targeted industry: Logistics/supply chain Division: NVOCC Department: Sales & Marketing Roles & Responsibilities: Sales and Customer Acquisition: To increase client database as much as possible To add immediate volume and revenue with the experience he has gained To sell all products like import LCL, FCL & Export LCL, FCL etc., if advised To focus more on trade lane developments with the support of the team Monitor and follow up on the sales calls made and ensure the business is generated from the same Ensuring proper service levels is rendered to the existing clients to have their continuous support Make the best use of securing business from the new clients through sales calls Prepare daily call report & update in the CRM package Prepare monthly sales planning projection to achieve the goals To review monthly performance as per the sales plan and prepare and submit a report in the structured format Monitor market information about competitors Keeping close check on outstanding statements & ensure collections on time Ensuring proper commitment is gained from the client in terms of credit Keeping the outstanding below 60 days as per the policy of the company Negotiate better ocean freight from agents/Liners Client Management : Develop and nurture professional and personal relationships with key resource and touch points across assigned client base: engagement to facilitate and ensure client satisfaction, business retention and opportunity development Via client engagement tactics consistently strive to create top-of-mind awareness and identity for the CFS Maintain excellent customer relationship and provide customer service support including customer feedback on services etc. Visit Customers on regular basis, discuss and understand their requirement, finalize commercials and conclude the business Visit each assigned client at a frequency determined by and consistent with business value and potential Formally and immediately notify each client of any developments, circumstances or incidences likely to impact their business Apply commercial judgment to identify and convert cross-selling opportunities Ensure client rebate is as per stipulated guidelines by the CFS management Implement and monitor CRM program for respective clients Meeting existing individual targets LCL / FCL: To take care of all clients Give Sales Coordinator / Documentation all rate quotations To provide after sales support to international forwarder clients To visit top 10 clients at least once a month To ensure payments are received from the customers in time within the credit period To ensure B/L’s are released on timely basis To ensure FAC’s and Brokerages are paid on time If required involve top management to gain support of the client Ensure that the profile of these clients are available with sales co-ordinators and give a copy of plan so that they can be contacted on a daily / alternate basis Conducting informal meets with prospective clients on a fortnightly basis To increase client base by soliciting new clients and develop 5 new clients every quarter Prepare the weekly call plan for the coordinator on the basis sales calls planned and executed Monitor and follow up on the calls made by the coordinator and ensure the business is generated from the same Prepare a mailing list of all clients and keep them updated on any developments in our Trade Ensuring proper service levels is rendered to the existing clients to have their continuous support Make the best use of securing business from the new clients through calls Taking reference from friends and known people about organizations who have business but not supporting us Keeping close vigil on Log sheet maintained by the Sales Co-coordinator to ensure proper information is being provided to the clients Prepare daily call report and handover to the Co – coordinator for follow – up Prepare weekly sales call plan and follow it Prepare monthly sales plan to achieve the Goals as per MBR To review monthly performance as per the Sales plan and prepare and submit a report in the structured format Monitor Outstanding: Keeping close check on outstanding statements Ensuring that a proper reminder for the payments is sent to the clients who have exceeded their credit limit Ensuring proper outstanding statement is sent to the clients on a regular basis Taking appropriate action for those clients who have defaulted in their payment terms or exceeded their credit limits Ensuring proper commitment is gained from the client in terms of credit Keeping the Outstanding as per the policy of the Company Development of New Clients Achievement of Budgeted targets for self/ team Keeping self updated with the market information and knowledge about the trade Keeping outstanding under control Desired Candidate’s Profile: Skills: Should have good communication skills and positive attitude Should be able to contribute in generating revenue and meet the set target individually Should be flexible to travel across PAN India