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SOC Analyst | JOB Description | Airtel 2 – 6 Years of Experience Role – SOC Analyst – A2 Roles and Requirements The Level 2 SOC Security Analyst is responsible for conducting information security investigations due to security incidents identified from various SOC entry channels (SIEM, Tickets, Email and Phone). Act as a point of escalation in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques. Create and maintain SOC Run books for SIEM tools. Act as the lead coordinator response to individual information security incidents. Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks in support of technologies managed by the Security Operations Centre. Document incidents from initial detection through final resolution. Participate vulnerability management. Participate in evaluating, recommending, implementing, and troubleshooting security solutions and evaluating IT security of the new IT Infrastructure systems. Communicate effectively with customers, teammates, and management. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimisation of security systems, SOC security process, procedures, and policies. Define, create, and maintain SIEM correlation rules, customer build documents, security process and procedures. Follow ITIL practices regarding incident, problem and change management. Staying up to date with emerging security threats including applicable regulatory security requirements. Other responsibilities and additional duties as assigned by the SOC Manager. Preferred Information Security professional designations such as CEH, CompTIA Security+.