Job Title

Job Title I : E- Commerce Business Associate Job Description : We are looking for a customer-centric and cordial E-commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience. Roles & Responsibilities; ● Manage online e-commerce accounts of clients ● Monitor daily sales, advertising campaigns, and overall account health on marketplaces. ● Analyze traffic, conversion rates, customer behavior, and competitor activity to recommend data-driven improvements. ● Respond to customer enquiries regarding online merchandise or service orders ● Conduct regular market research and pricing benchmarking. ● Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue ● Assist in generating weekly/monthly reports and business reviews. ● Track and manage return rates, customer feedback, and negative reviews—initiate corrective action. ● Stay updated on latest policies, trends, and features across marketplaces to stay competitive. Competencies Required : ● Education Any Graduate or Post Graduate (BE/BBA/MBA) ● Excellent written and verbal communication skills ● Proficiency in MS Office and relevant software ● Excellent organizational and time management skills ● Ability to work collaboratively with other departments ● Handle multiple projects/assignments at the same time ------------------------------------------------------------------------------------------------------------------------------------- Job Title II : PPC Expert PPC specialist is an entry-level digital marketing role that focuses on the marketing channel known as pay-per-click advertising. PPC specialists are experts in internet advertising, responsible for planning and optimizing the effectiveness of online advertising campaigns. Pay-per-click (PPC) is the term used to refer to paid advertising on the internet, usually through Google Ads, Amazon Ads & Flipkart Ads. Roles & Responsibilities: Participate in forming effective paid search strategies Launch and optimize various PPC campaigns Oversee accounts on search platforms Be involved in keyword selection and audience targeting Monitor budget and adjust bids to gain better ROI Track KPIs to assess the performance Prepare reports for management Suggest and develop new campaigns across multiple channels Find ways to reduce the risk of click fraud Requirements: Proven experience as a PPC Specialist/ Freshers may apply Working knowledge of analytics tools (Google Analytics) Proficient in MS Office (particularly Excel) Excellent communication skills Analytical/Logical thinking BE/BSc/B Tech/BA/BBA/MBA in Marketing, Digital Media or a related field Job Location- Indore, onsite