Job Title

```html About the Company greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences. Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software. At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive. About the Role Position Purpose: To Perform Product Support functions and provide routine support to clients in accordance to the set service standards with collaboration with client and internal teams. Responsibilities Ability to handle critical issues, communicate with other teams during the problem resolution process and communicate (notifications) to internal and external customers. May be required to provide training to new hires, colleagues and/or customers. Ability to create and maintain procedural documentation, CIR etc. Organize data or information in a logical and useful manner. Professional fluency in written and spoken English. How to troubleshoot software problems, data entry mistakes etc in HRMS tools. Qualifications Client management Basic knowledge on HR domain Required Skills Client management Basic knowledge on HR domain Preferred Skills Professional fluency in written and spoken English Ability to troubleshoot software problems, data entry mistakes etc in HRMS tools Pay range and compensation package Not specified in the provided job description. Equal Opportunity Statement We are committed to diversity and inclusivity in our workplace. ```