Job Title

Katha is hiring: Client Relationship ManagerLanguage Proficiency : English and Malayalam is must (Kindly refrain from applying if language proficiency is not met, Also Looking for candidates based out of Calicut, Kerala region only)Why should you join us?Katha Ads is a startup revolutionizing how brands connect with their audiences through smart, story-led advertising. Our platform currently engages over 100,000 users and powers campaigns for leading brands like Samsung, Maruti Suzuki, Tata Croma, and Hero MotoCorp.As one of the fastest-growing bootstrapped startups in the space, we’ve achieved 3x year-on-year revenue growth. With ambitious plans to expand across India this year and go global next year, this is an exciting time to join our journey.We operate lean and move fast. Our team includes builders, engineers, designers, and marketers from IIT, BITS, IIM, and ISB. At Katha, you’ll work with top-tier talent, take full ownership of your work, and help shape the future of marketing-tech.What will you do?As a Client Relationship Manager, your primary responsibility will be retaining and growing client accounts by ensuring a seamless experience throughout their journey with Katha. You will:Build and nurture long-term client relationships through regular communication and proactive supportTake ownership of client campaigns — from onboarding to execution to final reportingIdentify upselling opportunities by understanding client objectives and offering added valueServe as the key liaison between clients and internal teams (sales, fulfillment, and operations)Translate client briefs into actionable strategies for internal executionMonitor campaign performance using data and analytics, providing insights and optimizationsEnsure timely reporting, regular client updates, and post-campaign reviewsProactively solve problems to ensure a smooth client experienceTravel to client locations when requiredWho are we looking for?Strong relationship management skills and excellent communicationMinimum 2 years in client-facing rolesComfortable making calls and resolving urgent matters quicklyPrior experience as a Brand or Marketing Manager is a plusAbility to translate client needs into effective advertising strategiesData-driven mindset with the ability to track campaign performance and recommend improvementsStrong problem-solving skills and a collaborative approach to working with cross-functional teamsProficiency in both Malayalam and English (written and verbal)A keen interest or background in marketing or advertising is a bonusMust have access to a personal laptop and reliable internet connectionJob Types: Full-time, PermanentPay: ₹25,000.00 - ₹30,000.00 per monthBenefits:Cell phone reimbursementHealth insurancePaid sick timePaid time offProvident FundSchedule:Day shiftMorning shiftSupplemental Pay:Performance bonusQuarterly bonusWork Location: RemoteExpected Start Date: 01/08/2025