Job Title

PostGrid is the world’s leading enterprise SaaS platform for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope. Operating at massive scale across multiple continents, we’re redefining how brands connect with people beyond the inbox. If you’re driven to build category-defining technology and want to shape the future of offline engagement, join our high-caliber team and help us transform the way the world sends mail.AboutWe are hiring a Market Researcher to help us better understand our customers, competitors, and market segments, guiding product development and marketing efforts.Job Overview You’ll be responsible for designing research studies, analyzing data, and providing actionable insights into customer needs and market trends.Job ResponsibilitiesDevelop and distribute surveys and questionnairesConduct customer interviews and focus groupsAnalyze and segment target marketsBenchmark against competitorsPrepare findings for internal stakeholdersJob Skills RequiredSurvey and qualitative research designProficiency in tools like Typeform, SurveyMonkey, or Google FormsStrong analytical skillsUnderstanding of customer personas and buying behaviorBonus SkillsExperience with heatmaps, session recordings, or customer feedback toolsExperience in SaaS or tech industriesBehavioral analytics (Hotjar, Mixpanel)Ready to make your mark? Join PostGrid’s tight-knit, high-energy team and build technology that powers global offline communications. With competitive pay, flexible work, and a learning-obsessed culture, you’ll ship bold ideas fast and see your impact instantly. Hungry for challenge and craftsmanship? Apply today and help us reinvent how the world connects beyond the inbox.