Job Title

Job Title: Phone ReceptionistIndustry: HealthcareEmployment Type: Full-Time (Onsite)Start Time: 6:30 PM ISTLocation: Anywhere in IndiaCompensation: Flexible/CompetitiveBenefits: HMO + Annual LeaveRole Overview:We are looking for a professional and compassionate Phone Receptionist fluent in English and Punjabi to join our healthcare team. The ideal candidate will manage patient interactions over the phone, support administrative duties, and help maintain the smooth functioning of our medical office.Key Responsibilities:Answer incoming phone calls and professionally engage with patientsBook, change, and cancel medical appointments using scheduling softwareRelay patient messages accurately to physicians and medical staffInput, format, and manage electronic medical recordsReview and digitally file incoming faxes after interpretationInterview patients to complete forms, documents, and case historiesEnsure the confidentiality of all patient and medical data at all timesSkills & Qualifications:Fluent in English and Punjabi (speaking, reading, and interpretation) – MandatoryStrong communication and interpersonal skillsExperience in customer service or administrative roles preferredBasic knowledge of medical scheduling software is a plusDetail-oriented with good organizational skillsAbility to multitask and handle sensitive information with professionalismShift & Work Schedule:Full-time positionOnsite roleStart Time: 6:30 PM IST