Job Title

We're Hiring: Support Specialist (E-Balance Filing Software) – German-SpeakingLocation: 100% Remote (India)Experience: 2–5 YearsType: Full-time, Long-termStart Date: ASAPWho We AreAvenDATA is a European tech-driven company specializing in the decommissioning and archiving of legacy ERP and financial systems such as SAP, Oracle, and Navision. Our software solutions are used by companies around the world to ensure secure and compliant data handling.We are currently looking for a Support Specialist to assist our German-speaking clients with the use of our E-Balance (E-Bilanz) software solution. This role requires technical understanding, clear communication, and fluency in German (spoken and written).Your ResponsibilitiesProvide support to clients using our E-Balance (E-Bilanz) filing softwareHandle support requests via email and (if needed) via remote desktop sessionsAnalyze and resolve technical issues related to XML-based data transmissionDocument support cases and communicate recurring issues to the product teamCollaborate closely with our German-speaking back officeHandle standard cases independently after trainingWhat We ExpectVery good to excellent German language skills (spoken and written, C1 level or higher)Solid technical understanding, ideally from previous IT support experienceFamiliarity with software tools and structured data formats (e.g., XML)Strong communication skills and a client-oriented mindsetReliable, structured, and independent working styleWillingness to learn about the E-Balance filing process and software specificsWhat You Will Get100% remote – work from anywhere in IndiaAttractive INR-based salary, above market averageLong-term position with a stable and structured work environmentClose cooperation with our experienced German back officeThorough onboarding and technical trainingModern tools and clear support processesHow to ApplyPlease send your CV (and LinkedIn profile, if available) to:s.shekar@ Subject: Support Specialist – E-Balance – India