About the RoleWe are hiring a Remote Legal Assistant based in India to support a network of 10 U.S.-based law firms. This role involves answering inbound calls, managing attorney schedules, and booking client consultations efficiently and professionally. You’ll serve as the first point of contact for potential and existing clients, providing an exceptional standard of service across all firms.Key ResponsibilitiesAnswer and screen inbound calls across multiple law firmsProvide courteous and professional support to clients, gathering key information and ensuring smooth intakeSchedule appointments and consultations with attorneys using firm-specific calendarsMaintain accurate records of client communications and bookingsHandle high call volume while ensuring attention to detail and client careCommunicate with attorneys and firm staff as needed to confirm availability and manage calendar changesEnsure follow-up and reminders for scheduled calls or meetingsQualificationsFluent English (both spoken and written) with a professional phone mannerPrior experience in a legal, administrative, or customer service role preferredComfortable working in U.S. time zones (e.g., EST/PST)Tech-savvy: able to manage multiple scheduling platforms (Calendly, Clio, Google Calendar, etc.)Highly organized, reliable, and able to multitask across multiple firm workflowsCalm and composed under pressure with strong interpersonal skillsWork EnvironmentFully remote (must have reliable internet connection, headset, and quiet working space)Collaborative, fast-paced environment serving multiple law firms in various practice areasTraining provided on firm-specific processes and toolsWhy Join Us?Work with a dynamic team of U.S. law firms from the comfort of your homeGain exposure to multiple areas of law and legal operationsOpportunity for long-term growth and professional developmentMake a real impact by improving client service and efficiency across several legal practices
Job Title
Remote Assistant