Job Title:Client Servicing Executive Location:Remote Job Type:Full-time, Permanent Experience Level:1+ Year Department:Client Services / Account ManagementAbout Use intelligence is an end-to-end Web Development & Digital Marketing Agency with offices in the UK and India. As a leading global digital agency, we provide customized and flexible services for a number of technology and marketing applications across various industry verticals in the UK and the US.What We OfferCompetitive salary and performance-based incentives. Full-time remote position (Monday to Friday, UK shift). Opportunity to work with global clients across diverse industries. Collaborative and supportive team culture.Job SummaryWe are looking for a proactive and client-focusedClient Servicing Executiveto join our growing team. This role involves managing relationships with international clients, acting as a liaison between the client and internal teams, and ensuring timely and high-quality delivery of digital marketing services. If you thrive in a fast-paced environment and excel at communication, coordination, and client retention, we want to hear from you.Key ResponsibilitiesRespond to and follow up on all inbound leads generated through marketing efforts. Build and maintain strong client relationships via Zoom, phone, emails, and other communication platforms. Serve as the primary point of contact for newly onboarded clients and ensure smooth delivery of services. Ensure excellent customer service and maintain high communication standards and responsiveness. Coordinate with internal teams to align on client expectations and ensure timely execution. Monitor project progress and communicate updates clearly using project management tools and regular check-ins. Track, measure, and report revenue performance for assigned accounts on a weekly, monthly, quarterly, and annual basis. Contribute to a high client retention rate by consistently delivering on timelines and maintaining transparency.RequirementsMinimum 1 year of experience in client servicing, account management, or a similar role. Strong interpersonal, written, and verbal communication skills. Ability to multitask, prioritize, and manage time effectively in a remote work setup. Familiarity with project management tools and CRM platforms is a plus. A proactive, problem-solving mindset with attention to detail.
Job Title
Client Servicing Executive